We respond to every inquiry. Choose the channel that matches your question — we route faster that way.
For refunds, disputes, transaction questions, or help locating a charge on your statement.
[email protected]Onboarding, integration support, settlement questions, contract inquiries.
[email protected]Legal notices, regulatory inquiries, KYC documentation, law-enforcement requests.
[email protected]Vulnerability disclosures, suspected fraud against your account, abuse reports.
[email protected]Each inbox is monitored during business hours and most replies arrive faster than the targets below.
PayCores is operated by the legal entity below. Use this information for formal correspondence, postal mail, or jurisdiction-specific filings.
If your question is about a refund, please check our Refund Policy first — it explains the fastest path to a resolution. For terms-of-service questions, see our Terms of Service and Privacy Policy.
If you have a PayCores order ID (begins with pco_), include it in your message — it speeds up the lookup significantly.